Privacy Policy

Data Policy Introduction: At Creatorem Spatia d.o.o., we are committed to safeguarding the privacy of our users. This Data Policy outlines how we collect, use, and protect your personal information when you use our vacation booking website.

By using our website, you consent to the practices described in this policy.

1. Information We Collect:

We collect various types of information to provide and improve our services, including:

Personal Information: Name, email address, phone number, and other contact details.

Booking Information: Dates of travel, destination preferences, accommodation preferences, and any special requests.

Payment Information: Credit card details, billing address, and payment history.

Technical Information: IP address, browser type, operating system, and device information.

Usage Information: Pages visited, time spent on each page, and interactions with our website.

2. How We Use Your Information:

We use the information we collect for the following purposes:

To process and fulfill your bookings.

To communicate with you about your bookings, updates, and promotional offers.

To improve our website, services, and user experience.

To prevent fraud and ensure the security of our platform.

To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure:

We may share your information with third parties under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services.

Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others. Merger or Acquisition: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights:

You have the following rights regarding your personal information:

Right to Access: You can request access to the personal information we hold about you.

Right to Rectification: You can request that we correct any inaccurate or incomplete information.

Right to Erasure: You can request that we delete your personal information under certain circumstances.

Right to Restriction: You can request that we restrict the processing of your personal information under certain circumstances.

Right to Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

6. Security Measures:

We implement technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

7. Changes to this Policy:

We may update this Data Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means.

8. Contact Us:

If you have any questions or concerns about this Data Policy or our data practices, please contact us at creatoremspatia@gmail.com

Effective Date:

This Data Policy is effective as of 12th May 2024 and supersedes any previous versions.